What is the Follow Me function?
What is maximum amount of numbers you can have in a follow me list
What is immediate divert function?
Is there a set up fee ?
There is no set up fee with the service. The only once off charge you may incur are add ons, such as, a professional welcome message.
Can I get my money back if I'm dissatisfied?
Yes you can. Icommo stands behind our products and offers a 7 day money back guarantee.
Can I upgrade plans if I find I have higher usage than expected?
Yes you can. Icommo aims to provide flexibility with its plan pricing to suit your business needs.
Can Icommo upload a professionally created welcome message?
Yes. We can upload a professionally recorded welcome message as long it is in the correct format.
What is the format required for the professionally recorded message?
Average Data Rate-8.00 kb/sec
Sample Rate-8.00 kHz
Audio Sample Size-8 bit
Can we store more than one welcome message in the system?
Yes. Multiple welcome messages can be stored in the system and interchanged via the phone or web account as the default welcome message at any time.
When I receive a voice message, can I opt to receive SMS alerts?
Yes. When voice and fax messages are delivered to your email inbox, you can receive SMS notifications. Extra charges do apply.
Can I divert calls to another mobile or fixed line phone number?
Yes. You can divert the calls to your mobile or a fixed line service. You can divert to up to three different answering points.
How do you record a welcome message?