A mobile number that clients want to call.
Icommo's One Number Service is a multi-functional single local phone number which is ideal for your
fleet of remote workers, sales force or project managers who are out on the road driving your business.
The One Number Service means that incoming phone calls can be:
+ diverted to a mobile phone number or
+ diverted to a voicemail service.
Icommo's One Number Service also recognises incoming fax signals, automatically diverting modes to
accept the transmissions and deliver them straight to the designated email inbox
Voice messages are converted to audio files and fax messages are converted to PDF or TIFF files.
From as little as $6.50 a month, the One Number Service enables your remote workers to have high
connectivity and to represent your business professionally.
There is no longer any need for them to be interrupted by an incoming phone call during face-to-face or
over the phone meetings. With the One Number Service you can rest assured that all potential business
opportunities are captured via messaging.
NB Even without a team of remote workers, you can still purchase a local number which can be
diverted to existing customer care centres, ensuring that your net for winning business opportunities is
cast far and wide without your resources being spread too thin.
l Smart Call Routing with your One Number Service
Managed via your Icommo web based account, you can also implement Smart Call Routing options to
direct incoming call activity:
• Divert incoming client calls to alternative answering points if the designated answering point is
not responding or is busy.
• Route calls to alternate answering points or voicemail services depending on the time of day
(Time based routing).
| A potential call set up scenario:
|Incoming Call to
||Remote Worker's One Number Service |
||02 89XX XXXX ( Selection of 45 Phone Districts within Australia)
|Online set up for your Icommo account:
|| Calls come in directly to office phone line.
||Divert to alternative customer representatives if busy or unanswered.
||Divert to voicemail if unanswered or busy.
||Divert to remote workers' mobile phone number.
|| Divert directly to voicemail service.
These routing options can be changed in an instant by logging on and amending your web-based
Begin a 30-DAY FREE TRIAL of One Number Service