Encourage a response from your
target market and measure your
By incorporating 1300 or 1800 numbers into your
marketing campaigns, you provide your target
market with an incentive to respond. These tollfree
numbers are the cheapest means of making
return contact with your organisation over the
phone or via fax.
With your number, you can also employ intelligent
call routing features which ensure that customers
speak to the best contact person within your
organisation from the word ‘go’. For example, you
can ensure a familiarity or common ground
between the customers and call operators by
synergising calls according to region.
With 1300/1800 numbers you can also measure
the effectiveness of your marketing investment.
1300/1800 Number Call Reports track:
- the time of the call
- the region of the call and provide caller ID
- the operator who took the call
- he duration of the call. ,
This way you can observe where and when your
campaign has had its biggest impact.
Any unanswered calls can also be managed by a
voicemail service with a professionally recorded
message. For optimum convenience, voicemails
are then delivered to your email inbox as an audio